How Commercial Property Managers Keep Leases Renewed

By Cody Scholberg

Keeping a tenant happy means you have a tenant that renews their lease. This means that this tenant is profitable. The primary concern of a commercial property manager is ensuring that this happens. Their primary goal needs to be listening to customer complaints and concerns. Some of the problems that tenants often face are:

Parking Crime on the property Disaster management Maintenance Mechanical issues

General Responsibilities Of A Commercial Property Manager

In addition to signing leases, a commercial property manager will have many duties that resemble a realtor. They will advertise the property, show it to potential residents, and explain pricing. They will also go over the lease and explain all the options. Unlike residential property, commercial property generally has more legal documents the need to be explained and understood. There will also need to be coordination between insurance companies and the commercial property manager. This requires technical and high and knowledge that are very specific to the commercial property management field. In addition to these duties, commercial property managers must also understand how to coordinate staff.

Tenants With Financial Hardship

It is not only residential property that is at risk for having tenants that do not pay. Of course, any property manager will want to collect the rent when it is due. Unfortunately, the large corporations may have sudden financial problems that mean delays in rental payments. It is important to keep these customers happy while they deal with their financial turmoil. It may take many months before errors are corrected and rental checks are sent out. In order to keep a commercial client happy it is common practice to work with them during these hardships. This may include waiving late payment fees and working out a payment plan. It can damage the reputation of your client if you hastily place an eviction notice on the front door of their business.

Making Sure Your Commercial Property Manager Has The Right Education

A commercial property manager must have a number of skills. This is due to the variation within the field. For example, a commercial property manager who does not understand how floors are cleaned can be overcharged for the service easily. For this same reason, a commercial property manager that does not have some residential experience will not understand how quickly a plumbing problem can damage a property. In addition to this kind of foundation knowledge, a commercial property manager must know about marketing, sales, and other business principles that are taught at graduate level classes. With all of these skills in place, you can ensure that all matters are taking care of fully and with the right understanding. - 31904

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